Website Privacy Policy

Website Privacy Policy

Effective Date: [July 28, 2026]

Russell Bruce Hubbard MD Inc. (“Bruce Hubbard MD,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you share with us. This Website Privacy Policy explains how we collect, use, disclose, and safeguard information obtained through our website, https://www.brucehubbardmd.com.

This policy applies only to information collected through our website and online services. It does not replace our Notice of Privacy Practices, which explains how we use and protect your Protected Health Information (PHI) as required by the Health Insurance Portability and Accountability Act (HIPAA).

Information We Collect

We may collect information that you voluntarily provide, including:

  • Name
  • Telephone number
  • Email address
  • Information submitted through contact forms
  • Appointment requests
  • Insurance information submitted for benefits verification
  • Other information you choose to provide when communicating with our office

Providing this information is voluntary; however, certain information may be necessary for us to respond to your inquiry or schedule services.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Operating system
  • Device information
  • Pages visited
  • Time and date of visits
  • Referring websites
  • Website usage statistics

This information helps us improve our website, monitor performance, maintain security, and better understand how visitors use our website.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Remember user preferences
  • Measure website performance
  • Analyze visitor activity
  • Support online advertising and conversion measurement

You may configure your browser to refuse cookies; however, some portions of the website may not function properly.

Analytics and Advertising Technologies

We use third-party technologies that help us understand website performance and measure advertising effectiveness.

These services may include:

  • Google Analytics
  • Google Tag Manager
  • Google Ads Conversion Tracking
  • Google Ads Enhanced Conversions (when applicable)
  • Google Maps
  • YouTube embedded videos

These technologies may collect information regarding your interaction with our website. We do not use this information to make medical decisions.

Call Tracking and Communications

We use CallRail to help manage incoming telephone calls and measure the effectiveness of our advertising campaigns.

When you contact our office by telephone:

  • Calls may be recorded for quality assurance and training.
  • Call tracking technology may associate your call with the advertising campaign that directed you to our website.
  • Telephone numbers may be dynamically displayed to help measure marketing performance.

Information collected through these technologies is used to improve patient service and evaluate advertising effectiveness.

Appointment Requests

If you request an appointment or contact us through our website, we may collect information necessary to:

  • Contact you
  • Schedule appointments
  • Verify insurance benefits
  • Respond to your questions
  • Coordinate patient care

Submitting an appointment request does not establish a physician-patient relationship until you have been accepted as a patient by our practice.

Text Messaging

Patients who voluntarily provide a mobile telephone number may receive text messages regarding:

  • Appointment reminders
  • Appointment confirmations
  • Scheduling updates
  • Other communications related to their healthcare

Message frequency varies.

Message and data rates may apply.

Reply STOP to opt out of non-essential text messages.

Reply HELP for assistance.

We do not sell or share SMS consent or mobile telephone numbers with third parties or affiliates for marketing purposes.

How We Use Information

We may use information collected through our website to:

  • Respond to inquiries
  • Schedule appointments
  • Verify insurance information
  • Improve our website
  • Monitor website performance
  • Improve patient services
  • Measure advertising effectiveness
  • Maintain website security
  • Comply with applicable legal obligations

Sharing Information

We do not sell your personal information.

We do not sell your health information.

We may disclose information when necessary to:

  • Provide healthcare services
  • Verify insurance eligibility
  • Process billing
  • Operate our website
  • Provide website hosting and technical support
  • Support appointment scheduling
  • Comply with applicable laws
  • Protect the rights, safety, or security of our patients, staff, or practice

We may share information with trusted service providers that assist us in operating our practice. These providers are required to protect information consistent with applicable laws and contractual obligations.

Patient Health Information

Once you become a patient of Bruce Hubbard MD Inc., your medical information is primarily governed by our Notice of Privacy Practices under HIPAA.

The Notice of Privacy Practices explains how Protected Health Information may be used and disclosed and describes your rights regarding your medical information.

Third-Party Websites

Our website may contain links to third-party websites, including insurance companies, educational resources, maps, scheduling services, and social media platforms.

We are not responsible for the privacy practices or content of those third-party websites.

Security

We use reasonable administrative, technical, and physical safeguards designed to protect information submitted through our website.

While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

Children’s Privacy

Our website is not directed toward children under the age of 13.

We do not knowingly collect personal information from children through this website.

California Privacy Rights

California residents may have certain rights regarding personal information under applicable California law.

Certain medical information maintained by healthcare providers is governed by HIPAA and may be exempt from portions of the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

Questions regarding privacy rights may be directed to our Privacy Officer.

Changes to This Policy

We may update this Website Privacy Policy from time to time.

Any revisions will be posted on this page with an updated Effective Date.

Contact Us

Russell Bruce Hubbard MD Inc.

1565 Hotel Circle South, Suite 200

San Diego, California 92108

Phone: (619) 295-8005

Email: stephen@brucehubbardmd.com

If you have questions regarding this Website Privacy Policy or our privacy practices, please contact our Privacy Officer.